Purposeful Growth Without Compromising Care

Purposeful Growth Without Compromising Care

Purposeful Growth Without Compromising Care

by Steve Gamel

Striking a balance between unbounded growth and maintaining a high level of patient care no one in the medical field has seen before can be darn near impossible without cutting a few corners here and there. But Awstin Gregg and his team of providers at Connections Wellness Group in Denton clearly know something we don’t – and they’re making it look easy.

When we caught up with Awstin in March, his practice had grown from treating a single patient seven months earlier to caring for 500 simply by connecting them to the meaningful, life-improving care they needed to truly heal. A former hospital CEO with three master’s degrees, Awstin saw large gaps between existing levels of care and set out to reinvent the wheel. Today, they’ve quadrupled their patient base while averaging an additional practice location per month since January.

This includes adding two nationally accredited sectors: Connections Primary Care and Connections Pain Management. Typically, this accreditation is so difficult to achieve, and the standards are so high, typically only hospitals who have large senior leadership teams and corporate support are able to pass these
surveys successfully.

Awstin said the secret is being patient-focused.

“When prioritization of the clients and supporting our staff became the tip of the arrow rather than revenue driving the metrics, everything fell into place,” said Awstin, owner and therapist. “It’s personally fulfilling to do what we do – and it works.”

He added, “It’s soul-enriching to see how fast it’s all grown, all without compromising care.”

The growth has been so impressive that Connections Wellness has expanded into several office buildings in Denton’s Unicorn Lake Development – practically creating their own medical plaza while promoting constant communication between the various care providers. They also have a presence on the Denton Square and in Frisco and Richardson.

The idea behind Connections Wellness is that with one phone call, a patient can have a team of doctors working together to seek solutions in areas such as psychiatry, medication management, couples and family counseling, routine wellness and illness visits, trauma treatment, play therapy for children, and more.

By adding primary care and pain management to their suite of services, they are holding true to that holistic care model. Connections Primary Care saw its first patient in early June and can treat chronic illnesses and sick visits for patients of all ages. They also offer physicals, flu shots, vaccinations, health and wellness checks, etc. All the doctors who work at Connections Primary Care are former ER doctors.

Connections Pain Management opened in July and has pain management physicians collaborating with behavioral health providers in a model never before introduced to DFW.

“It’s exciting to see what is happening here, especially with how fast we are growing and still being able to meet people’s needs without cutting corners,” said Megan Albertson, Vice President of Nursing Operations.

Awstin agreed.

“We want people to know that medications can be temporary, therapy can be temporary, and that they can truly heal,” he said. “Everything we do is nationally accredited, and I still believe we are the only independent organization in the Dallas-Fort Worth area that can say that. We also have more than 100 5-star reviews on Google, and that’s a testament to our goal of treating people like humans, giving them access to care that they deserve, and treating the entire person without compromise.”

Awstin added, “There’s not an emotion quite like being able to help people the way we have been able to.”

940.222.2399 | ConnectionsWellnessGroup.com | 2701 Shoreline Dr., Ste. 151 • Denton, TX 76210

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