Jay Hemby has always been one of those guys who can walk into any organization and instantly come up with a better way of doing things. To him, there’s always an opportunity to improve your business and personal life, whether it’s through streamlining processes, being aware of inefficiencies and fixing them, or simply being more organized.
So why is it that for the longest time he’d cringe anytime anyone would see his office?
“People would always tease me because my office was so disorganized,” Jay said with a sheepish laugh. “Over time, stuff would just pile up, and they’d be like, ‘Wait! You’re supposed to be the organized one who talks about continuous improvement and lean this and lean that. But look at your office!’”
He added, “Honestly, it was a mess. And I never wanted anyone to see it.”
Jay and his wife, Lisa, won’t have to worry about catching grief ever again, as they are now the living embodiment of Organization 101. Jay and Lisa, who live in Flower Mound, are the proud owners of Closets By Design, a unique company that prides itself on having innovative solutions to all your home storage and organization needs. Closets By Design specializes in designing and remodeling attractive storage spaces for any area of your home, including everything from that packed closet in the master bedroom to home offices, kitchen pantries, and garages.
They have 60 employees, including a full-service design team that will measure your space and offer a myriad of custom options as if their showroom was right in your home. They also have 10 installation vans that allow them to service all of DFW better and faster than anyone in the industry.
Their vast collection of floor-based organizing options such as shelves, drawers, cabinets, dividers, lighting, desks, custom finishings, and more look like they were an original part of your home once installed.
“When we go meet with someone, they already have a need. And, obviously, closets are the lion’s share of what we do,” Jay said. “What most people have is a builder-grade closet with a single rod and a shelf above it. It’s useable, but over time, everything starts piling up because you don’t have shelves or drawers. Before you know it, your closet is a disaster. We will come in and redesign that space to optimize storage capacity and help people get organized.”
But don’t just take Jay’s word for it. Lisa says that ever since they purchased the 19-year-old company in April from another husband-wife team, they’ve been addicted to getting their home totally organized — including Jay’s office!
“We have these products in the office, in our two kids’ rooms, and our entertainment room,” Lisa said. “We’re also planning on doing our garage. You put it in your home, and it’s amazing how much more organized it makes you. Honestly, these products really do change your life.”
“We didn’t know how it all worked until we tried it for ourselves, and we love it,” he said. “We’ve had people call us up and tell us, ‘I had it in my last home, and I don’t want to live without it in my new home.’ It makes everything simpler.”
Putting Jay’s previous office mess aside, having them take over a budding company like Closets By Design with the goal of taking it to new heights couldn’t have been a better fit. Jay’s background is in engineering consulting, while Lisa’s is in interior decorating and design from 10 years of flipping houses with Jay on the side. So while they didn’t know the first thing about how Closets By Design products worked, their background helped them get up to speed quickly. And they appreciated all the benefits the products provide.
They didn’t want just any business. They wanted one that provided real value to its customers.
“We had looked at all types of businesses — fast-food chains, car washes, etc.,” Jay said. “We found this one, and we felt like it was a great fit. Another husband-wife team was running it, and we all had similar backgrounds. But after 19 years, they were ready to retire and be grandparents. We have literally stepped right into their shoes.” Lisa agreed.
“It was a perfect fit. There are a lot of moving parts, but it’s really worked out well,” she said. Especially for Jay’s office!
972.361.0010 | www.closetsbydesign.com | 4125 Billy Mitchell Dr., Ste. 100A | Addison, TX 75001
photography by Nick Allen Photography