“Comfort” Is Still Our Middle Name

“Comfort” Is Still Our Middle Name

by Steve Gamel

Southern Comfort Mechanical has been keeping families in Denton County cool in the summer and warm in the winter for the past 10 years and will continue to do so under the leadership of its new owner Steve Stewart.

The timing was not ideal, taking ownership of an air conditioning company in the middle of summer in the heart of Texas. But Stewart said he hit the ground running.

“It’s been cool to see the relationships this company and this team has with its clients,” he said. “The clients call, and they know everyone. They even ask for their favorite technician like Shane, BJ, and Robert. It’s about long-term relationships.”

Steve is committed to continuing Southern Comfort’s legacy of a friendly, family business with excellent client service. Although it wasn’t an easy decision for Laurie and Jason Fraser to sell their business, they believe in the future of Southern Comfort and are extremely confident with their choice of the new owner.

Steve has a Degree in engineering and brings with him 30 years of experience. Growing up in Belfast, Ireland he started as a welder then worked in manufacturing plants around England for Lucas Industries making fuel injectors for trucks and ships and fuel systems for aerospace. He then moved to Toyota UK as an engineer working on new model launches. Steve then moved to Cleveland, Ohio to work for McKinsey & Company consulting for Fortune 500 companies; then to Consolidated Container Company running a group of plants in Pennsylvania. For the past 10 years, he has worked on the private equity team of Highland Capital Management working around the world on turnarounds and executive roles. He lives locally with his wife, Gail, who is from Birmingham UK, and two children, Jemma and Ben.

So after years of traveling the world turning around other businesses Steve decided to start looking for an opportunity that he could call his own. Southern Comfort Mechanical stuck out like a sore thumb.

“This isn’t a company that needs to be turned around. It already has an incredible reputation,” Steve said. “It’s about the people, the products, and the processes. The core elements will stay the same.”

Steve just wants to take all that to the next level. Pulling from experiences in prior roles at Toyota and McKinsey, he wants to stress the importance of preventative maintenance in the spring and fall while using tools like Nexia Diagnostics which will provide early detection of problems before there is a system failure. He explains, “it’s similar to the alerts we get on our cars these days on tire pressures and oil changes, Steve said. “It’s great because we can call clients and let them know there’s an issue before that issue affects them, which will keep equipment heating and cooling through the tough Dallas seasons. We’ve also got other new processes that help us improve your home comfort, such as air balancing so you don’t have the feeling of one room being too hot and another being too cool.”

So it will continue to be business as usual at Southern Comfort Mechanical with a core of dependable employees that you have come to count on like Shane, Robert, BJ, Veronica, and Ken along with fresh new faces Jamie, Toni, and Wayne to help meet client needs.

They are also a Best of Denton County winner for the last four years and have quite the loyal following.

Centrally located in Lewisville, Southern Comfort built its reputation on providing reliable service for residential and light commercial clients from the Lewisville and Flower Mound area to Dallas and Denton. They can service any need: duct cleaning, insulation, WiFi thermostats and Air quality and purification.

Steve and the team are extremely excited about the future.


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